This website has been rapidly developed in order to help people and communities search for and share offers of local help in response to the COVID-19 pandemic. To help people search for and offer help more easily, it is open for anyone to use.
Please note that this website covers social and community assistance, not medical help or advice. If you need medical help, please follow the guidance on the NHS Inform website. Do not go directly to your GP, hospital or other healthcare environment.
It allows organisations to:
It allows the public to:
It allows professionals and public services to:
To help people share information rapidly, any user can add listings without moderation. This means that information listings are not vetted or checked as they are added to the site. Therefore you should exercise caution and common sense when making contact with organisations and community groups listed on this site. In particular, you should:
Any user can report an inaccurate or suspicious organisational listing and we will remove these as soon as we possibly can.
Please bear in mind that some groups listed here will be small, local groups who may not be able to respond instantly to your queries. Most groups will have more information about how you can offer or receive help listed on their website/Twitter/Facebook pages.
Personal data (eg individual contact details) are not stored or shared. Users who add organisational listings may include some contact information (eg an email or phone number) which is personal to them. This use of contact details is a ‘legitimate use’ under GDPR, but it's up to individuals and organisations to decide how to approach this.
If you need medical help, please follow the guidance on the NHS Inform website. Do not go directly to your GP, hospital or other healthcare environment.