This website has been rapidly developed in order to help people and
communities search for and share offers of local help in response
to the COVID-19 pandemic. To help people search for and offer help
more easily, it is open for anyone to use.
Please note that this website covers social and community
assistance, not medical help or advice. If you need medical help,
please follow the guidance on the NHS Inform website. Do not go directly to your GP, hospital or other healthcare environment.
It allows organisations to:
Share what help they can offer to either the public and/or
professionals
Share what assistance they require
It allows the public to:
Search for support from organisations in their community,
using our sophisticated geographical search
Find information on how they can volunteer or help in their
community (including the British Red Cross Reserves)
It allows professionals and public services to:
Search for support services offered by organisations
Share what assistance they require
To help people share information rapidly, any user can add listings
without moderation. This means that information listings are not
vetted or checked as they are added to the site. Therefore you
should exercise caution and common sense when making contact with
organisations and community groups listed on this site. In
particular, you should:
Check the organisation’s online profile (Twitter page,
Facebook posts)
Don’t share financial or personal details with people
unless you know and trust them
Don’t share another person’s contact details unless you
have their consent to do so
Any user can report an inaccurate or suspicious organisational
listing and we will remove these as soon as we possibly can.
Please bear in mind that some groups listed here will be small,
local groups who may not be able to respond instantly to your
queries. Most groups will have more information about how you can
offer or receive help listed on their website/Twitter/Facebook
pages.
Personal data (eg individual contact details) are not stored or
shared. Users who add organisational listings may include some
contact information (eg an email or phone number) which is personal
to them. This use of contact details is a ‘legitimate use’ under
GDPR, but it's up to individuals and organisations to decide how to
approach this.
If you need medical help, please follow the guidance on the
NHS Inform website. Do not go directly to your GP, hospital or other healthcare environment.
