If you need medical help, please follow the guidance on the NHS Inform website. Do not go directly to your GP, hospital or other healthcare environment. If you are at higher risk of severe illness and you need help with food or medicine deliveries, you should contact your Council's shielding support service.
A new national helpline has been set up to provide essential assistance to those who do not have family or existing community support, who cannot leave their home and cannot get online, but who are at high risk of contracting COVID-19. Please contact 0800 111 4000 or read further information.
Use the search to find organisations that are able to offer non-medical help directly to people below.
If you are an organisation or professional looking for help, use this search instead.
Information on the website is provided by users and is not verified, so please report any incorrect or inappropriate listings, and never give personal or financial details online to someone you don't know.
British Deaf Association is currently translating news updates and essential safety information about Covid-19 in British Sign Language on its website and Facebook pages. This is an essential service for the D/deaf community for equal access to this information.
If you, or someone you know, has prepaid gas and electric meters installed in your home and you are unable to leave your home to top them up, we are here to advise you on the support available.
AMIS is the leading support service for abused men, based in Scotland. We will listen in a non-judgemental way as you talk through what has been happening and how it is affecting you and any children you have. Unless you or anyone else is in immediate danger, the call will be confidential. We will n…
Cyrenians recognise that Coronavirus is having a big impact on individuals and communities throughout Scotland. We know this is a worrying and stressful time for everyone and during this period Cyrenians will try to continue to offer support to families who normally visit their loved ones at HMP Add…
The helpline provides advice on issues that people with sight loss can face both related and unrelated to the Coronavirus. This includes sign posting to services - such as employment support, welfare advice, and our talking book service - connecting blind and partially sighted people with other blin…
Link-ages is a safe, easy and secure digital platform that allows older or vulnerable people to communicate and share with their family and friends. Our low-cost products work in care facilities and in the community, allowing everyone to benefit. Share video calls, messages, photos, and much more in…
I can offer charities and community groups support in developing their messaging to communities, press, politicians and government. During a time when getting the right message out to the right audiences is more important than ever, its important to not forget that communications should still be a p…
We match up volunteers in local communities who can share a portion of their home cooked food, with an older person living nearby who needs some help with meals. The meal share is usually a weekly meal which the volunteer will leave in containers with heating instructions.
The Royal Society for the Protection of Birds (RSPB)
RSPB Scotland has loads of ideas and resources to help all ages connect with nature while we stay home and stay safe. Our Wild Challenge site has lots of simple activities you can do at home with the kids, and outdoor teaching resources that can be easily adapted to home-based schooling. From wildli…
We recognise that households who are self-isolating may not be able to top up the prepayment meters. There are also households that due to a change in income, do not have funds to put credit in to the prepaid meter and are in self-disconnect. We can provide remote support to ensure that Customers ha…
