If you need medical help, please follow the guidance on the NHS Inform website. Do not go directly to your GP, hospital or other healthcare environment. If you are at higher risk of severe illness and you need help with food or medicine deliveries, you should contact your Council's shielding support service.
A new national helpline has been set up to provide essential assistance to those who do not have family or existing community support, who cannot leave their home and cannot get online, but who are at high risk of contracting COVID-19. Please contact 0800 111 4000 or read further information.
Use the search to find organisations that are able to offer non-medical help directly to people below.
If you are an organisation or professional looking for help, use this search instead.
Information on the website is provided by users and is not verified, so please report any incorrect or inappropriate listings, and never give personal or financial details online to someone you don't know.
Our lines are open from 8.30am to 5.30pm, Monday to Friday. Landline calls cost up to 10 pence per minute, mobile costs can vary from 3 pence per minute to 40 pence per minute depending on your operating provider.
Our 24 hour Freephone Dementia Helpline provides information, signposting and emotional support to people with the illness, their families, friends and professionals. The Helpline is staffed by trained volunteers supported by staff at Alzheimer Scotland. Many of the volunteers have had personal o…
Acas (Advisory, Conciliation and Arbitration Service)
Advice on employment law and workplace relations. If you have a workplace problem you want to talk with us about, you can call the Acas helpline Monday to Friday, 8am to 6pm. You can also search our Helpline Online database for answers to frequently asked questions. We can help talk through y…
All calls are free and we’re available Monday – Friday from 8am – 8pm and Saturday from 9am – 5pm. Please note our phone lines are often quite busy in the evenings and at weekends. Home Energy Scotland offers free and impartial advice to help householders: - Heat their homes for less - Keep th…
It’s easy to feel a bit overwhelmed and scared by everything you’re hearing about coronavirus disease (COVID-19) right now. Find out more about what's happening and the simple steps you can take to help prevent catching COVID-19 and spreading to others. Also find out more about what you can do i…
The Ready Scotland website gives you detailed information ways you can get help and ways you can give help to others during the coronavirus (Covid-19) crisis.
Details of shielding support for vulnerable people to arrange for food and medicine deliveries, and other support services. Shielding is a measure to protect people who are clinically at high risk from the coronavirus, by supporting them to self-isolate to minimise all interaction with others.…
You can contact the Domestic Abuse Helpline at any time. The helpline is available 24 hours a day, 365 days a year. Anyone experiencing violence, including coercive and controlling behaviours, should not feel in any way inhibited by the current Coronavirus outbreak to report a crime against them,…
Our helpline offers free and confidential support and information by phone or email. The helpline is open between 6pm and midnight. It is for anyone, women and men, affected by sexual violence, no matter when or how it happened. We can also put you in touch with local rape crisis centres or ot…
